Shipping & Return Policy
Delivery fees have to be paid in all situations.
Shipping Rates by Zone
Zone 1
45 Egyptian Pounds
Zone 2
Alexandria, Al Shargia, Beheria, Dakahlia, Gharbia, Ismailia, Kafr El-Sheikh, Monufia, Port Said, Qalyubia, Suez
55 Egyptian Pounds
Zone 3
Faiyum, Minya, Beni Suef, Asyut, Sohag, Damietta
70 Egyptian Pounds
Zone 4
Aswan, Luxor, Qena, Red Sea
90 Egyptian Pounds
Try Before You Buy
You can check the package and try the item when courier is outside and if you don't want it you can only pay the delivery charge.
- This is applied in all areas all over Egypt.
- The courier will call you before coming to your address so please make sure that you will be able to try the item.
Exchange & Return Policy
Item inspection is only available during delivery in the presence of the courier.
Exchange Policy: Items can only be exchanged if there is a manufacturing defect or damage. Exchanges must be requested within 14 days from the date of receipt.
Important: For exchanges due to defects, the item must be in its original condition with the original price tag attached.
We are committed to providing you with the best shopping experience. If you have any questions about our shipping or return policy, please don't hesitate to contact us.
